Grand Hotel Zermatterhof Exterior photo The photo shows a large, multi-story hotel with a warm, rustic architectural style. The hotel is light brown with numerous balconies featuring dark railings. It's situated in a mountainous region, with a backdrop of green, forested hills under a twilGrand Hotel Zermatterhof Exterior photo The photo shows a spacious and inviting indoor swimming pool area. The pool itself is long and rectangular, with clear blue water illuminated from below with a vibrant blue light. The pool is surrounded by a tiled deck, also in a light beige tone, wiGrand Hotel Zermatterhof Exterior photo The photo shows a well-lit, modern spa room with a focus on relaxation and wellness. The room is bathed in a warm, inviting glow. 

In the foreground, a sleek, gray massage table dominates the view, neatly covered with a plush sheet and a bolster pil

GRAND HOTEL ZERMATTERHOF, Zermatt

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Up to 10% cheaper
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Check rooms and rates
From$304 /night
Check-in
18Apr
Check-out
19Apr
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 55, Zermatt, 3920
-
Near the Matterhorn Museum
Perfect
9.4
9.7
/10
4.7
4.4
/5

Rooms and Suites

The Grand Hotel Zermatterhof provides rooms and suites, including single rooms with queen beds and double rooms with king beds. Some rooms offer Matterhorn views, village views, or mountain views, and some include balconies. Suites feature Swiss pine wood, fireplaces, and Matterhorn views. All bedrooms include a personal ski locker in the ski room and free WiFi, room service, Nespresso coffee, and a mini-bar.

Dining Choices

The hotel offers three restaurants: Alpine Gourmet Prato Borni, awarded 16 GaultMillau points and 1 Michelin star, serves Valais-style cuisine. Brasserie Lusi offers French brasserie cuisine and international classics. Saycheese! features Swiss dishes using local cheeses in fondue and raclette, with Valais dried meat and Toblerone fondue. The Lusi terrace is the sunniest spot in the village. There is also a Smokers Lounge with Cuban and Dominican cigars, whiskies, and brandies.

Leisure and Spa

Vita Borni Alpine Spa features a spacious pool, sauna area, and treatment. The spa uses Matterhorn Swiss Mineral Cosmetics. It offers a swimming pool with Matterhorn views, an outdoor sunbathing lawn in summer, a fitness room with cardio equipment and weights, and a relaxation room with day beds and refreshments.

Location and Transport

Grand Hotel Zermatterhof is in a central but peaceful location in Zermatt, 600 meters from Zermatt and 80 km from Sion. Guests are picked up from the train station by electric car or horse-drawn carriage. Zermatt is car-free; a shuttle train from TΓ€sch runs every 20 minutes. The hotel is a 10-minute walk from the station.

Services

The hotel offers corporate event and private celebration facilities and wedding services near the village church with capacity for 180 guests, including horse-drawn carriage transport. The hotel team is committed to caring for its international clientele. Small pets are allowed for CHF 35 per night. The hotel is a member of Swiss Deluxe Hotels, Preferred Hotels, Historic Hotels Worldwide, and Signature Travel Network. iPrefer loyalty program members receive amenities and benefits.

β€œHere is a grand hotel where you can arrive by horse-drawn carriage, which sets a tone of personalized service that extends throughout the stay. Dining stands out, particularly at the Michelin-starred Alpine Gourmet Prato Borni, which enhances its historic luxury with contemporary appeal. I noticed the wellness options use exclusive local skincare products, grounding the pampering in its specific landscape.”
Hotel logo
James DavidEditor-in-Chief at Skiresort

Choose your room type

Grand Hotel Zermatterhof β€” double rooms, family rooms, and suites. Breakfast options and free cancellation available on selected rates
  • Double Room Deluxe
    2 persons
    30 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Classic Superior Double Room
    2 persons
    39 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Superior One-Bedroom Suite
    2 persons
    45 sq. feet
    2 Single beds
    Balcony
    Bathtub
Show all rooms

Hotel Price Calendar

Check availability and prices for your dates
April 2026 - April 2027
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Check-in/ Check-out

Facilities

What's included at Grand Hotel Zermatterhof β€” facilities and services available during your stay
Facilities: Perfect
9.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Grand Hotel Zermatterhof, dining transcends the ordinary, inviting guests to indulge in local flavors and classic cuisine. With a trio of unique venues, each offering distinctly themed experiences, culinary diversity awaits amidst the elegance of the majestic Swiss Alps.
Grand Hotel Zermatterhof Restaurant photo The photo shows a luxurious and spacious dining room, likely in a high-end hotel or restaurant. The room is bathed in warm, golden light, suggesting it might be late afternoon or early evening. 

The ceiling is a striking feature, constructed of orna
Grand Hotel Zermatterhof Restaurant photo The photo shows a luxurious and upscale dining area, likely within a high-end restaurant or hotel. The space is characterized by rich, warm wood paneling on the walls and ceiling, creating a sophisticated and inviting atmosphere. The ceiling features
Grand Hotel Zermatterhof Restaurant photo This photo showcases a beautiful outdoor seating area, likely belonging to a hotel or resort, nestled against a backdrop of a charming wooden building and lush green mountains. The scene exudes a sense of tranquility and relaxation.

In the foregroun

Alpine Gourmet Prato Borni

Local Fine Dining
Ambiance
A blend of traditional charm and modern sophistication, perfect for romantic evenings or intimate gatherings.
Key Offerings
Highlights include local cheeses melted into fondue, a flavorful Valais dried meat platter, and to end on a sweet note, a Toblerone fondue. This is complemented by an exceptional award-winning wine list.
Reservation
Recommended.
Open for dinner daily from 19:00 to 22:00.

Saycheese!

Local Swiss Specialties
Ambiance
A cozy, traditional setting exuding warmth, ideal for gathering with friends and family over shared plates.
Key Offerings
Delve into comforting Swiss classics, featuring delightful assortments of cheese and hearty local fare that celebrates the Valais region's rich culinary traditions.
Reservation
Recommended.
Open for dinner daily from 17:00 to 22:00.

Brasserie Lusi

French and International Fare
Ambiance
Timeless surroundings reminiscent of a classic French brasserie, offering an inviting atmosphere for both leisurely lunches and elegant dinners.
Key Offerings
Enjoy fine dishes with a French touch, including a sampling of international highlights such as foie gras and fillet of Irish beef, perfect for those seeking a refined dining experience.
Reservation
Recommended.
Open for lunch and dinner from 12:00 to 22:00 daily.

Grand Hotel Zermatterhof Location

Bahnhofstrasse 55, Zermatt, 3920
Map view
Nearby
Museum
Cemetery
Church
Bridge
Church
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Restaurants
saycheese
Bahnhofstrasse 55 Grand Hotel Zermatterhof
Restaurant Stadel
100 ft
Bahnhofstrasse 45
Alpine Gourmet Prato Borni
400 ft
Bahnhofstrasse 55 3920 Zermatt
Edward's Bar-Cafe
200 ft
Hotel Monte Rosa 3920 Zermatt
Pizzeria Ristorante Molino
500 ft
Bahnhofstrasse 52 3920 Zermatt
Gee's
300 ft
70 Bahnhofstrasse
helvetia
200 ft
Bahnhofstrasse 72
Le Gitan Grill
400 ft
Bahnhofstrasse 64
1818 Eat & Drink
300 ft
84 Bahnhofstrasse
Getting around
  • City Centre
    Zermatt 3 min Β Β·Β  700 ft
  • Airports
    Sion (SIR) 116 min Β Β·Β  47.8 mi
    Agno (LUG) 243 min Β Β·Β  100.5 mi
  • Train
    Zermatt railway station 8 min Β Β·Β  2000 ft
    Train 2 min Β Β·Β  400 ft
  • Bus
    Bus stop 18 min Β Β·Β  7.4 mi
Book early and pay less
See available rates for your dates
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.Β 
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66

Guest Reviews and Ratings

What guests said after staying at Grand Hotel Zermatterhof
Review score
Based on 133 verified reviews
9.3 /10
Perfect
94 %
Recommend
Breakfast
9.9/10
Cleanliness
9.5/10
Comfort
9.7/10
Facilities
9.3/10
Free WiFi
10.0/10
Location
9.8/10
Paid Wi-Fi
10.0/10
Staff
9.5/10
Value for money
8.7/10
Pros
Attentive staff
Horse-drawn carriage
Tasty food
Cons
Uncomfortable pillows
Missing items
Concierge input
Guest reviews
based on 292 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Grand Hotel Zermatterhof
What are the check-in and check-out times at Grand Hotel Zermatterhof?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Grand Hotel Zermatterhof?
The hotel features three restaurants, including the Michelin-starred Alpine Gourmet Prato Borni, serving local cuisine.
What room amenities can I find in my accommodation at Grand Hotel Zermatterhof?
Rooms come equipped with a flat-screen TV, seating area, safety deposit box, bathing essentials, and a coffee machine.
How far is Grand Hotel Zermatterhof from the Zermatt Railway Station?
The hotel is located 600 m from Zermatt Railway Station.
What activities can guests enjoy at Grand Hotel Zermatterhof?
Guests can indulge in hiking, skiing, cycling, or utilize the game's room and golf course.
Is breakfast included in the stay at Grand Hotel Zermatterhof?
Breakfast is available for an additional charge of 45 CHF, offering buffet, continental, and American options.
Which languages are spoken by the staff at Grand Hotel Zermatterhof?
The staff speaks German, English, and French.
What is the nearest landmark to Grand Hotel Zermatterhof?
The Matterhorn Museum is located just 100 m from the hotel.
Is there an airport shuttle service at Grand Hotel Zermatterhof?
The hotel offers a paid airport shuttle service for guests.