The Grand Hotel Zermatterhof provides rooms and suites, including single rooms with queen beds and double rooms with king beds. Some rooms offer Matterhorn views, village views, or mountain views, and some include balconies. Suites feature Swiss pine wood, fireplaces, and Matterhorn views. All bedrooms include a personal ski locker in the ski room and free WiFi, room service, Nespresso coffee, and a mini-bar.
Dining Choices
The hotel offers three restaurants: Alpine Gourmet Prato Borni, awarded 16 GaultMillau points and 1 Michelin star, serves Valais-style cuisine. Brasserie Lusi offers French brasserie cuisine and international classics. Saycheese! features Swiss dishes using local cheeses in fondue and raclette, with Valais dried meat and Toblerone fondue. The Lusi terrace is the sunniest spot in the village. There is also a Smokers Lounge with Cuban and Dominican cigars, whiskies, and brandies.
Leisure and Spa
Vita Borni Alpine Spa features a spacious pool, sauna area, and treatment. The spa uses Matterhorn Swiss Mineral Cosmetics. It offers a swimming pool with Matterhorn views, an outdoor sunbathing lawn in summer, a fitness room with cardio equipment and weights, and a relaxation room with day beds and refreshments.
Location and Transport
Grand Hotel Zermatterhof is in a central but peaceful location in Zermatt, 600 meters from Zermatt and 80 km from Sion. Guests are picked up from the train station by electric car or horse-drawn carriage. Zermatt is car-free; a shuttle train from Täsch runs every 20 minutes. The hotel is a 10-minute walk from the station.
Services
The hotel offers corporate event and private celebration facilities and wedding services near the village church with capacity for 180 guests, including horse-drawn carriage transport. The hotel team is committed to caring for its international clientele. Small pets are allowed for CHF 35 per night. The hotel is a member of Swiss Deluxe Hotels, Preferred Hotels, Historic Hotels Worldwide, and Signature Travel Network. iPrefer loyalty program members receive amenities and benefits.
“Here is a grand hotel where you can arrive by horse-drawn carriage, which sets a tone of personalized service that extends throughout the stay. Dining stands out, particularly at the Michelin-starred Alpine Gourmet Prato Borni, which enhances its historic luxury with contemporary appeal. I noticed the wellness options use exclusive local skincare products, grounding the pampering in its specific landscape.”
James DavidEditor-in-Chief at Skiresort
Select your room type
Grand Hotel Zermatterhof offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Deluxe
2 persons
30 sq. feet
2 Single beds
Bathtub
Heating
room details
Superior Double Room
2 persons
39 sq. feet
2 Single beds
Bathtub
Heating
room details
Junior Suite
2 persons
45 sq. feet
2 Single beds
Balcony
Bathtub
room details
Show all rooms
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Check-in/ Check-out
Facilities
Grand Hotel Zermatterhof offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Ski school
Hiking
Cycling
Tennis court
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's play area
Game room
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Treatment room
Body wraps
Massage
Pool with view
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Bathtub
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Grand Hotel Zermatterhof, dining transcends the ordinary, inviting guests to indulge in local flavors and classic cuisine. With a trio of unique venues, each offering distinctly themed experiences, culinary diversity awaits amidst the elegance of the majestic Swiss Alps.
Alpine Gourmet Prato Borni
Local Fine Dining
Ambiance
A blend of traditional charm and modern sophistication, perfect for romantic evenings or intimate gatherings.
Key Offerings
Highlights include local cheeses melted into fondue, a flavorful Valais dried meat platter, and to end on a sweet note, a Toblerone fondue. This is complemented by an exceptional award-winning wine list.
Reservation
Recommended.
Open for dinner daily from 19:00 to 22:00.
Saycheese!
Local Swiss Specialties
Ambiance
A cozy, traditional setting exuding warmth, ideal for gathering with friends and family over shared plates.
Key Offerings
Delve into comforting Swiss classics, featuring delightful assortments of cheese and hearty local fare that celebrates the Valais region's rich culinary traditions.
Reservation
Recommended.
Open for dinner daily from 17:00 to 22:00.
Brasserie Lusi
French and International Fare
Ambiance
Timeless surroundings reminiscent of a classic French brasserie, offering an inviting atmosphere for both leisurely lunches and elegant dinners.
Key Offerings
Enjoy fine dishes with a French touch, including a sampling of international highlights such as foie gras and fillet of Irish beef, perfect for those seeking a refined dining experience.
Reservation
Recommended.
Open for lunch and dinner from 12:00 to 22:00 daily.
Grand Hotel Zermatterhof Location
Bahnhofstrasse 55, Zermatt, 3920,
Getting around
City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 8 min · 2000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, French, Italian
Year renovated:
2009
Number of floors:
5
Number of rooms:
66
Reviews and Ratings
Feedback about Grand Hotel Zermatterhof from previous guests about their experience.
Review score
Based on 166 verified reviews
9.4 /10
Perfect
94 %
Recommend
Breakfast
9.9/10
Cleanliness
9.6/10
Comfort
9.7/10
Facilities
9.3/10
Free WiFi
10.0/10
Location
9.8/10
Paid Wi-Fi
10.0/10
Staff
9.6/10
Value for money
8.7/10
Pros
Attentive staff
Horse-drawn carriage
Tasty food
Cons
Uncomfortable pillows
Missing items
Concierge input
Guest reviews
based on 292 reviews
9.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Grand Hotel Zermatterhof
What are the check-in and check-out times at Grand Hotel Zermatterhof?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Grand Hotel Zermatterhof?
The hotel features three restaurants, including the Michelin-starred Alpine Gourmet Prato Borni, serving local cuisine.
What room amenities can I find in my accommodation at Grand Hotel Zermatterhof?
Rooms come equipped with a flat-screen TV, seating area, safety deposit box, bathing essentials, and a coffee machine.
How far is Grand Hotel Zermatterhof from the Zermatt Railway Station?
The hotel is located 600 m from Zermatt Railway Station.
What activities can guests enjoy at Grand Hotel Zermatterhof?
Guests can indulge in hiking, skiing, cycling, or utilize the game's room and golf course.
Is breakfast included in the stay at Grand Hotel Zermatterhof?
Breakfast is available for an additional charge of 45 CHF, offering buffet, continental, and American options.
Which languages are spoken by the staff at Grand Hotel Zermatterhof?
The staff speaks German, English, and French.
What is the nearest landmark to Grand Hotel Zermatterhof?
The Matterhorn Museum is located just 100 m from the hotel.
Is there an airport shuttle service at Grand Hotel Zermatterhof?
The hotel offers a paid airport shuttle service for guests.